
Q1: Can I use it with thick clothes?
A1: NO. Please wear thin clothing when using this product, thick clothing will affect heating and vibrating function. If you feel that the product is no works, try to changing lighter clothing first.
Q2: Can I use it when I am not wearing clothes?
A2: NO. The should brace has a heating function, it may burned if used directly on naked skin.
Q3: How to judge if the battery is fully charged?
A3: The controller screen will display the charging progress while charging, and the screen will display “FU” when the battery capacity reaches 100%.
Q4: Can I use it while charging?
A4: NO. It’s dangerous and the heated massager does not support use while charging.
Q5: Can I wash it in washing machine or by hand with water?
A5: NO. For cleaning, please wipe it with a damp cloth.
Q6: Why I can’t manipulate the key on the screen?
A6: It may because you have turned on the anti-mistouch mode. You will not able to operate the controller when anti-mistouch mode turns on. Please check to see if the light on the controller is flashing red, which means the on-screen keys are locked. Short press the switch, the indicator will show green light, which indicating the anti-mistouch mode has been turned off.
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